FAQ
Will my new vintage item be clean upon arrival?
Approximately 90% of the items available in the store have already been laundered for your convenience, whether by a professional dry cleaning service or carefully by hand. This does exclude vintage deadstock items that still retain store tags, however, so we would recommend you launder these items before wearing. Also occasionally excluded are extremely delicate antique items.
What is the criteria by which vintage items are rated?
It can depend based on age, but generally the guide I reference is as follows:
Excellent Vintage Condition: I have found no holes, tears, or stains, seams are strong. Even items that seem to have never been worn or still have tags will be classified in this category. Midcentury and earlier items may have one or two small defects but still be labeled as "Excellent", and of course the defects will be mentioned.
Great Vintage Condition: Item is in nearly excellent condition, but I have found a stain, small hole, seam that needs repaired, or a couple small issues that don't affect the beauty or wearability of the piece.
Good Vintage Condition: Item is still perfectly wearable, though may have a few of the following: stains, fading, snags, holes, excessive "pilling" of fabric, dimpling in fabric, loose seams and so on. Once again, these will be addressed in the description of the condition and photographed when applicable.
Do you provide layaway?
Layaway is available for items over $100, and plans can be flexible. In general a down payment will need to be agreed upon, as well as a time schedule for the remaining payments. Please contact me to set up a plan!
Do you ship internationally?
Certainly! International options are available at checkout. Please note, however, that customs forms will be filled out in accordance with the law, and so please do not ask me to classify an item as a gift or anything other than Merchandise.
It should also be noted that it can take 2-4 weeks for an international item to arrive, and much of this time is spent in customs. Unfortunately, I can't do anything about this or customs fees.
Will you hold or reserve an item?
Generally I will reserve a listing up to five days. If I receive no response, payment, or communication of any kind in the 5 day time period (or time period discussed) the item will be unreserved and once again be available to everyone.
How long will it take my item to ship?
Please allow 1-3 business days processing before your item ships out. If you need something sooner, feel free to contact me!
Do you accept returns?
If you receive your order and for whatever reason you aren't happy please contact me as soon as possible. In most cases I will accept a return, though you should initiate the return process within 48 hours of receiving your item for best results.
Keep in mind that you will need to return the item before a refund will be processed, and the item must be returned in the same condition it was sent. If the item is returned with any new stains, strong perfume odors, or holes, you may be subject to a cleaning/restocking fee that will be extracted from your refund amount.
Please note that a full refund consists of the cost of the item and the initial cost of shipping, but does NOT include the cost of return shipping.
The only exception is items in the CLEARANCE section, which are calculated at 50% off original asking price and are final sale.
How will I know if a vintage item will fit me?
The best and most reliable way to know if a vintage item will fit you is to know your own measurements and compare them to the measurements provided for each item. It is unreliable to go by the vintage size tag provided, as vintage sizes were often approximately six size numbers larger than they are today (example; a 1950s vintage size 12 will often fit a modern size 6, and a modern size 12 would be more like a vintage size 18). Even then, many vintage pieces have been altered or tailored over the years.
We do provide estimated sizes and a "shop by size" option to make it easier for you to locate an item that will fit you, but these are only approximate. If you're unable to take your own measurements, you can also get an estimate by measuring a similar item you already own that fits you well. Simply lie the garment down on a flat surface and take the measurements of the bust, waistline, and hip areas.
Remember to always allow a little room for comfort and movement! You don't want a dress that's supposed to be loose fitting to match your exact measurements; the dress would be far too tight to wear comfortably.